Slack integration gives you the possibility to receive real-time notifications with responses from your customers, or daily and weekly reports on your surveys performance.

To connect your Slack account with Retently and set up notifications, follow these steps:

  1. Choose Integrations under the Settings section.
  2. Find the Slack integration box and hit the Setup button.
  3. You will be redirected to the official Slack login page; follow steps and log in to your account.
  4. Next you will be asked to authorize Retently to your Slack account.

The next step is to create your first Slack notification:

  1. Choose Notifications under the Settings section.
  2. Hit the +Add new notification button.
  3. Next choose the event type, specify customers tags, and when do you want to be notified.
  4. In the How do you want to be notified section, check the Send a message in Slack option and choose a Slack channel in the drop-down menu.
  5. When you're finished, click the Create notification button.

To disconect your Slack account, simply go to the Integrations page and hit the Disconnect button in the Slack integration box.

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