When your subscription is renewed, an invoice is automatically sent to the account owner's email address. You can see who the account owner is on the Users page. If needed, we can also add one or more email addresses to our billing system that will receive further invoices (reach our support team).

You can also view all your past invoices in your Retently account, and you can also download them in a PDF file.

To do so, in your Retently account access the Billing page.

On the Billing page, find the "Invoices" section (below the "Manage subscription" section) and click the "View invoices" button. 

You will be redirected to your invoices page on Chargebee (our subscription management service).

On the page, find the "Payment history" section that lists all your paid invoices.

To download an invoice, click on the "Download as PDF" link. Your invoice should start downloading right away.

* Please note that you will be able to access the invoice page only after you have at least one paid invoice.