Retently Help Center

Getting started with Retently

A complete overview of your Retently workspace

21 articles in this collection
Written by Alex Bitca, Daniela Braniste, and Ana Enache

Video Training

1 article in this collection
Written by Daniela Braniste

Survey campaigns

Learn how to create multiple Relationship and Transactional NPS campaigns, set notifications for new responses and automatically follow-up on customer feedback.

30 articles in this collection
Written by Alex Bitca, Daniela Braniste, and Grigore Raileanu

Survey customization, branding and white-label

18 articles in this collection
Written by Alex Bitca and Daniela Braniste

Customer management, segmentation

Learn how you can manage and segment your Audience

27 articles in this collection
Written by Alex Bitca

Feedback management, segmentation

Learn how you can manage and segment your Feedback

16 articles in this collection
Written by Alex Bitca and Grigore Raileanu

Integrations

Learn more about Retently's native and third-party integrations with other services.

55 articles in this collection
Written by Alex Bitca, Daniela Braniste, and Ana Enache

Retently API

API allows you to import customers from other platforms, trigger transactional NPS surveys or export NPS data.

5 articles in this collection
Written by Alex Bitca

Billing plans, subscriptions, invoices

Learn about Billing plans, subscriptions and how custom plans work

9 articles in this collection
Written by Alex Bitca

Reports and Analytics

Learn everything about creating, managing and deleting Trends and Trend Groups

5 articles in this collection
Written by Alex Bitca

FAQ

The answers to the most Frequently Asked Questions

14 articles in this collection
Written by Alex Bitca and Daniela Braniste

Privacy - GDPR, CCPA

5 articles in this collection
Written by Alex Bitca