Group 65
Go to Retently
All Collections
Customer management, segmentation
Customer management, segmentation
13 articles in this collection
Written by
Alex Bitca
Reset audience last survey date
Written by
Alex Bitca
Updated over a week ago
Customer identification options for link surveys
Written by
Alex Bitca
Updated over a week ago
Customer profile
Access a customer’s profile to get more insights into the dynamics of his satisfaction with your product or service.
Written by
Alex Bitca
Updated over a week ago
How to efficiently import over 100,000 customers
If you have over 100k customers, it's highly recommended to import them in a CSV file
Written by
Alex Bitca
Updated over a week ago
How to view customers who opted out from your surveys
Unsubscribers
Written by
Alex Bitca
Updated over a week ago
How to import customers from another service?
Written by
Alex Bitca
Updated over a week ago
How to add a new customer?
Written by
Alex Bitca
Updated over a week ago
Historical customer attributes
Written by
Alex Bitca
Updated over a week ago
How to add more customers manually?
Written by
Alex Bitca
Updated over a week ago
How to remove customers from my list?
Written by
Alex Bitca
Updated over a week ago
Customer segmentation - tags and properties
Properties and tags management page
On the Attributes management page you can create, edit, merge or bulk delete customer properties, as well as customer and feedback tags.
Written by
Alex Bitca
Updated over a week ago
Importing customers from CSV
How to import a CSV list with customers?
Written by
Alex Bitca
Updated over a week ago
Format guidelines for your CSV file with customers
Written by
Alex Bitca
Updated over a week ago