Survey campaigns

Learn how to create multiple Relationship and Transactional NPS campaigns, set notifications for new responses and automatically follow-up on customer feedback.

Alex Bitca avatar Grigore Raileanu avatar John Vasilache avatar
16 articles in this collection
Written by Alex Bitca, Grigore Raileanu, and John Vasilache

Regular in-app campaign schedule setup

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Regular email campaign schedule setup

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Create a transactional survey campaign with Zapier

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Customer Experience metrics - NPS, CSAT, CES, 5-STAR

John Vasilache avatar
Written by John Vasilache
Updated over a week ago

Get started with transactional email campaigns

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Set up and distribute surveys by link

Grigore Raileanu avatar
Written by Grigore Raileanu
Updated over a week ago

Troubleshooting in-app campaigns

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Set up and distribute anonymous surveys by link

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Set up Regular in-app (web) campaign scripts

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Access campaigns reports

View the NPS score of a specific campaign
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Notifications and workflows are not working

Make sure your notifications and workflows are enabled as well as your campaign.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Transactional in-app NPS campaign setup

Display an in-app NPS survey whenever a customer triggers an event in your web application.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Send email NPS surveys manually

Select one or more customers, and manually include them in a campaign to send an email survey.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Improved audience segmentation

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Regular in-app (web) NPS campaign setup

Trigger in-app NPS surveys in your web application, on a regular basis.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Regular email NPS campaign setup

Send your customers email NPS surveys on a regular basis.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago