Survey campaigns | Retently Help Center

Survey campaigns

Learn how to create multiple Relationship and Transactional NPS campaigns, set notifications for new responses and automatically follow-up on customer feedback.

12 articles in this collection
Written by Alex Bitca and Grigore Raileanu

Set up and distribute surveys by link

Written by Grigore Raileanu
Updated over a week ago

Configure and run Intercom messenger in-app surveys

Written by Alex Bitca
Updated over a week ago

Troubleshooting in-app campaigns

Written by Alex Bitca
Updated over a week ago

Set up and distribute anonymous surveys by link

Written by Alex Bitca
Updated this week

Improved audience segmentation

Written by Alex Bitca
Updated over a week ago

Set up Regular in-app (web) campaign scripts

Written by Alex Bitca
Updated over a week ago

Access campaigns reports

View the NPS score of a specific campaign

Written by Alex Bitca
Updated over a week ago

Notifications and workflows are not working

Make sure your notifications and workflows are enabled as well as your campaign.

Written by Alex Bitca
Updated over a week ago

Transactional in-app NPS campaign setup

Display an in-app NPS survey whenever a customer triggers an event in your web application.

Written by Alex Bitca
Updated over a week ago

Send email NPS surveys manually

Select one or more customers, and manually include them in a campaign to send an email survey.

Written by Alex Bitca
Updated over a week ago

Regular in-app (web) NPS campaign setup

Trigger in-app NPS surveys in your web application, on a regular basis.

Written by Alex Bitca
Updated over a week ago

Regular email NPS campaign setup

Send your customers email NPS surveys on a regular basis.

Written by Alex Bitca
Updated over a week ago