General info about Campaigns
By Alex1 author13 articles
- Customer Experience metrics you can track with Retently
- How Contact Tag Filters Work in Campaign Audiences
- Survey reminders
- Use the "Last survey date" audience filter in transactional campaigns
- Export survey data to external systems via outbound webhook linksSet up your Retently campaign Alerts to be always notified of your survey scores
- How to configure autoresponders in a survey campaign
- Survey autoreplies
- Improved audience segmentation
- Automated topic & sentiment classificationAutomatically analyze your text feedback and categorize it into industry-specific topics and identify the feedback sentiment.
- Alerts are not workingMake sure your alerts are enabled and your campaign is turned on.
- How to activate email notifications?
- Filter alerts, autoreplies, and webhook data using contact attributes
- Filter alerts by topics assigned to responses