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If you want to send your survey link via a HubSpot email message, you can add a personalization token to automatically append the email address of a customer to the link survey.

The personalization token syntax is:

{{personalization_token('contact.email')}}

And all that you have to do is to add this token to your survey link, which will look as in this example:

https://cx.retently.com/cl/6091sd35334ef32e299/{{personalization_token('contact.email')}}

Watch our tutorial on how to add the link to a HubSpot message:

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