Retently

Transactional surveys are sent when an external event is triggered. In simpler words, when something happens outside of Retently, a survey is triggered.

Retently email and in-app transactional surveys can be triggered by multiple external services. 

Below, you will find a list with each trigger you can connect to your transactional campaign to send an email survey or schedule an in-app survey:

<a href="https://help.retently.com/en/articles/8177132-transactional-survey-trigger-via-api">Transactional survey trigger via API</a>

<a href="https://help.retently.com/en/articles/8177141-transactional-survey-trigger-via-zapier">Transactional survey trigger via Zapier</a>

<a href="https://help.retently.com/en/articles/8177142-transactional-survey-trigger-via-hubspot">Transactional survey trigger via HubSpot</a>

<a href="https://help.retently.com/en/articles/8177143-transactional-survey-trigger-via-zendesk">Transactional survey trigger via Zendesk</a>

<a href="https://help.retently.com/en/articles/8177144-transactional-survey-trigger-via-freshdesk">Transactional survey trigger via Freshdesk</a>

<a href="https://help.retently.com/en/articles/8177145-transactional-survey-trigger-via-shopify">Transactional survey trigger via Shopify</a>

<a href="https://help.retently.com/en/articles/8177147-transactional-survey-trigger-via-chargebee">Transactional survey trigger via Chargebee</a>

<a href="https://help.retently.com/en/articles/8177148-transactional-survey-trigger-via-gorgias">Transactional survey trigger via Gorgias</a>

<a href="https://help.retently.com/en/articles/8178282-transactional-survey-trigger-via-salesforce">Transactional survey trigger via Salesforce</a>

- <a href="https://help.retently.com/en/articles/8177132-transactional-survey-trigger-via-api">Transactional survey trigger via API</a>
- <a href="https://help.retently.com/en/articles/8177141-transactional-survey-trigger-via-zapier">Transactional survey trigger via Zapier</a>
- <a href="https://help.retently.com/en/articles/8177142-transactional-survey-trigger-via-hubspot">Transactional survey trigger via HubSpot</a>
- <a href="https://help.retently.com/en/articles/8177143-transactional-survey-trigger-via-zendesk">Transactional survey trigger via Zendesk</a>
- <a href="https://help.retently.com/en/articles/8177144-transactional-survey-trigger-via-freshdesk">Transactional survey trigger via Freshdesk</a>
- <a href="https://help.retently.com/en/articles/8177145-transactional-survey-trigger-via-shopify">Transactional survey trigger via Shopify</a>
- <a href="https://help.retently.com/en/articles/8177147-transactional-survey-trigger-via-chargebee">Transactional survey trigger via Chargebee</a>
- <a href="https://help.retently.com/en/articles/8177148-transactional-survey-trigger-via-gorgias">Transactional survey trigger via Gorgias</a>
- <a href="https://help.retently.com/en/articles/8178282-transactional-survey-trigger-via-salesforce">Transactional survey trigger via Salesforce</a>