Feedback management, segmentation

Why does your IP address require additional verification?

Written by Alex Bitca
Updated over a week ago

Manual feedback email reply

Written by Alex Bitca
Updated over a week ago

Export Feedback to a CSV file

Learn how to download or share via email feedback you received from customers.

Written by Alex Bitca
Updated over a week ago

Forward feedback via email

Written by Alex Bitca
Updated over a week ago

Add feedback manually

Written by Alex Bitca
Updated over a week ago

Edit customer feedback

Written by Alex Bitca
Updated over a week ago

The feedback widget is not displaying all questions from the template

Written by Alex Bitca
Updated over a week ago

Why some feedback questions start with an asterisk symbol

Written by Alex Bitca
Updated over a week ago

Update historical customer attributes in survey feedback and outbox records

Update the customer historical attributes saved in survey responses and outbox records.

Written by Alex Bitca
Updated over a week ago

Analyze Customer Feedback with Analytics Page

Get to know how to use the Analytics page and its features.

Written by Alex Bitca
Updated over a week ago

Save and manage filters

Written by Alex Bitca
Updated over a week ago

Feedback notes

Enrich customer feedback with more details, share context and exchange ideas with your colleagues.

Written by Alex Bitca
Updated over a week ago

Analyze customer feedback with Response Tag Analysis

Written by Alex Bitca
Updated over a week ago

Random scores posted by antivirus systems

Antivirus systems clicked on rating links which resulted in inaccurate data.

Written by Alex Bitca
Updated over a week ago

Tag new customer responses automatically using MonkeyLearn

Written by Alex Bitca
Updated over a week ago

How to start a new conversation with a customer?

Written by Grigore Raileanu
Updated over a week ago

Import historical feedback

Written by Alex Bitca
Updated over a week ago