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Feedback management, segmentation

Feedback management, segmentation

Alex Bitca avatar Grigore Raileanu avatar
10 articles in this collection
Written by Alex Bitca and Grigore Raileanu

The feedback widget is not displaying all questions from the template

Alex Bitca avatar
Written by Alex Bitca
Updated this week

Why some feedback questions start with an asterisk symbol

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Update historical customer attributes in survey feedback and outbox records

Update the customer historical attributes saved in survey responses and outbox records.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Analyze Customer Feedback with Analytics Page

Get to know how to use the Analytics page and its features.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Dashboard and Feedback filters management

Save your Dashboard and Feedback filters for quick access.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Feedback notes

Enrich customer feedback with more details, share context and exchange ideas with your colleagues.
Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Analyze customer feedback with Response Tag Analysis

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

Tag new customer responses automatically using MonkeyLearn

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago

How to start a new conversation with a customer?

Grigore Raileanu avatar
Written by Grigore Raileanu
Updated over a week ago

Import historical feedback

Alex Bitca avatar
Written by Alex Bitca
Updated over a week ago