Feedback management, segmentation

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14 articles in this collection
Written by Alex Bitca and Grigore Raileanu

Export Feedback to a CSV file

Learn how to download or share via email feedback you received from customers.
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Written by Alex Bitca
Updated over a week ago

Forward feedback via email

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Written by Alex Bitca
Updated over a week ago

Add feedback manually

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Written by Alex Bitca
Updated over a week ago

Edit customer feedback

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Written by Alex Bitca
Updated over a week ago

The feedback widget is not displaying all questions from the template

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Written by Alex Bitca
Updated over a week ago

Why some feedback questions start with an asterisk symbol

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Written by Alex Bitca
Updated over a week ago

Update historical customer attributes in survey feedback and outbox records

Update the customer historical attributes saved in survey responses and outbox records.
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Written by Alex Bitca
Updated over a week ago

Analyze Customer Feedback with Analytics Page

Get to know how to use the Analytics page and its features.
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Written by Alex Bitca
Updated over a week ago

Save and manage filters

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Written by Alex Bitca
Updated over a week ago

Feedback notes

Enrich customer feedback with more details, share context and exchange ideas with your colleagues.
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Written by Alex Bitca
Updated over a week ago

Analyze customer feedback with Response Tag Analysis

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Written by Alex Bitca
Updated over a week ago

Tag new customer responses automatically using MonkeyLearn

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Written by Alex Bitca
Updated over a week ago

How to start a new conversation with a customer?

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Written by Grigore Raileanu
Updated over a week ago

Import historical feedback

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Written by Alex Bitca
Updated over a week ago