Feedback management, segmentation

Learn how you can manage and segment your Feedback

16 articles in this collection
Written by Alex Bitca and Grigore Raileanu

Feedback page

Written by Alex Bitca
Updated over a week ago

Manual feedback email reply

Written by Alex Bitca
Updated over a week ago

Export Feedback to a CSV file

Learn how to download or share via email feedback you received from customers.

Written by Alex Bitca
Updated over a week ago

Forward feedback via email

Written by Alex Bitca
Updated over a week ago

Add feedback manually

Written by Alex Bitca
Updated over a week ago

Edit customer feedback

Written by Alex Bitca
Updated over a week ago

The feedback widget is not displaying all questions from the template

Written by Alex Bitca
Updated over a week ago

Why some feedback questions start with an asterisk symbol

Written by Alex Bitca
Updated over a week ago

Update historical customer attributes in survey feedback and outbox records

Update the customer historical attributes saved in survey responses and outbox records.

Written by Alex Bitca
Updated over a week ago

Analyze Customer Feedback with Analytics Page

Get to know how to use the Analytics page and its features.

Written by Alex Bitca
Updated over a week ago

Save and manage filters

Written by Alex Bitca
Updated over a week ago

Feedback notes

Enrich customer feedback with more details, share context and exchange ideas with your colleagues.

Written by Alex Bitca
Updated over a week ago

Random scores posted by antivirus systems

Antivirus systems clicked on rating links which resulted in inaccurate data.

Written by Alex Bitca
Updated over a week ago

Tag new customer responses automatically using MonkeyLearn

Written by Alex Bitca
Updated over a week ago

How to start a new conversation with a customer?

Written by Grigore Raileanu
Updated over a week ago

Import historical feedback

Written by Alex Bitca
Updated over a week ago