Getting started with Retently

10 articles in this collection
Written by Alex Bitca

How to change the Account Owner

Written by Alex Bitca
Updated over a week ago

Get started with the Dashboard

All your survey data will be processed and displayed on the Dashboard.

Written by Alex Bitca
Updated over a week ago

Outbox page

Written by Alex Bitca
Updated over a week ago

Export responses and customers data

Learn how to download or share via email responses or customers, in a CSV or PDF file.

Written by Alex Bitca
Updated over a week ago

Efficient Notifications examples

Create one or two notifications to keep you informed about all your NPS updates

Written by Alex Bitca
Updated over a week ago

Random NPS scores posted by antivirus systems

Antivirus systems clicked on score links which resulted in inaccurate data.

Written by Alex Bitca
Updated over a week ago

Survey templates

Learn how to create new survey templates, manage existing ones and set the default template for your NPS campaign

Written by Alex Bitca
Updated over a week ago

How NPS data is calculated on the Dashboard?

Since there seems to be a certain level of confusion regarding NPS data, we've decided to clarify it with this article.

Written by Alex Bitca
Updated over a week ago

Customers

Difference between customer tags and customer properties

Written by Alex Bitca
Updated over a week ago

Sending surveys

How to test email survey templates

Written by Alex Bitca
Updated over a week ago