You can add or update your VAT ID directly from your Retently account. Here are the steps.
1. Make sure you have admin access
Billing permissions are reserved for admin roles. You can check your role on the Team Members page. If you are not an admin, ask an admin on your team to complete these steps, or ask the account owner to change your role to admin.
2. Open the Invoices & VAT page
Go to Invoices & VAT in your account settings.
3. Click Edit billing information
This opens your customer portal, where your billing details are managed.
4. Add or update your VAT ID
In the portal, click Account information, then enter your VAT ID in the VAT field. It is saved right away.
5. Check your invoices
Your VAT ID is applied to all of your future and past invoices, including the ones you download.
Need help?
If you run into any issues adding or updating your VAT ID, contact our support team and we will help you out.