When needed, you can delete customers (on the Audience page), survey responses (of the Feedback page), or survey records (on the Outbox page).

IMPORTANT: When you delete a customer, this will not delete all their feedback or survey records. You will have to delete the customer's feedback and survey records individually.

You can delete these records one by one, or in bulk.

In order to select one or more records to delete, simply hover on the avatar image of the record that you need to delete.

A checkbox will be revealed.

Once ticked, the avatar images of all the other records on the page will reveal their checkboxes.

Select as many records as you need, and afterward, find the "Actions" menu in the top right corner of the page (this menu appears only after you select at least one record on the page).

Choose the "Delete" option from the menu, and your records will be removed from your account soon.

On the Feedback page hover on the avatar image of the record that you need to delete. You can either select multiple feedbacks like this or select in bulk by checking the bog on the top of the page.

Once you've selected as much feedback as you need, go to the Actions menu and choose "Delete".

The same thing can be replicated on the Outbox page. Just hover over the names of the desired contacts (or use filters for a bulk selection) and once you've checked the boxes next to all the names, click chOutboxoose "Delete" from the actions menu.