Survey customization, branding and white-label
Customize the "Sent From" field in your email surveysPersonalize your emails
Getting to know the new Survey Template Features
Email survey template customization
Manage survey questions
Link survey template customization
Intercom survey template customization
How to customize "Thank you" page?
Unsubscribe page customization
Show smiley faces instead of survey buttons
Embed survey buttons in your own custom survey template
Email survey deliverability - set up your own domain
Configure your DNS records to verify your domain in Retently(Feel free to forward this tutorial to your developers or technical people)
Merge fields in survey templates and autoreplies
Send NPS surveys in a different languageStart a new NPS campaigns, create a new survey template and click on the NPS questions to edit it.
Enable colored score buttonsColored scores will contribute to your customers' responses accuracy and will better reflect their feelings towards your company or product.
NPS question translated in 33 languagesIt is recommended to keep the default structure of the NPS question while editing it. We recommend you to use one of the translations below.
Why the survey template is not displayed correctly in Microsoft Outlook