Retently

If you can't connect the Salesforce integration in your Retently account, try one of the solutions listed below:

<a href="https://help.retently.com/en/articles/4590962-adjust-salesforce-permissions-in-order-to-authorize-retently">Adjust permissions in Salesforce in order to authorize Retently</a>.

<a href="https://help.salesforce.com/articleView?id=000326486&amp;type=1&amp;mode=1" rel="nofollow noopener noreferrer" target="_blank">Make sure your Salesforce org supports API.</a>

- <a href="https://help.retently.com/en/articles/4590962-adjust-salesforce-permissions-in-order-to-authorize-retently">Adjust permissions in Salesforce in order to authorize Retently</a>.
- <a href="https://help.salesforce.com/articleView?id=000326486&amp;type=1&amp;mode=1" rel="nofollow noopener noreferrer" target="_blank">Make sure your Salesforce org supports API.</a>

If none of the provided solutions worked, get in touch with our support team.

Troubleshooting the Salesforce integration

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