Retently's email surveys and autoresponders include a set of additional headers that you can use to apply further automations:

  • Account - the ID of your Retently account.

  • Campaign - the ID of the campaign that a customer was surveyed in or that triggered an autoresponder.

  • Response - the ID of customer's survey response.

Below if the list of headers based on the email message type:

Email survey & email reminders

  • X-Retently-Account: {{accountId}}

  • X-Retently-Campaign: {{campaignId}}

Email autoresponders

  • X-Retently-Account: {{accountId}}

  • X-Retently-Campaign: {{campaignId}}

  • X-Retently-Response: {{responseId}}

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