Managing widgets on your dashboard is straightforward and helps you keep track of key metrics like NPS, CSAT, etc.
Adding Widgets
You can only have one score widget for a specific metric (for example, only one NPS widget), which aggregates data from all your survey campaigns with that metric.
To add a new widget, such as a CSAT widget, create a campaign with the desired metric. No need to send surveys in the newly created campaign; the widget appears after you create the campaign.
Refresh your dashboard to see the new widget, which will initially be empty until you receive at least one survey response.
Removing Widgets
If a widget is no longer needed, such as a test campaign widget, you can easily remove it.
Go to your campaigns page, find the campaign associated with the widget, and delete it. You can delete campaigns individually or in bulk.
Once deleted, the widget will automatically disappear from your dashboard, keeping it clean and relevant.
In summary, widgets are automatically added to your dashboard when you create a campaign with a specific metric and removed when you delete such campaigns. This allows for a flexible and efficient way to monitor different aspects of customer feedback directly from your dashboard.