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How to recall a survey
How to recall a survey
Alex Bitca avatar
Written by Alex Bitca
Updated over a year ago

In Retently, unfortunately, it is not possible to recall an email survey. The only possibilities would be if:

  • You schedule the survey manually for a later date, then you will see the queued survey on the Queue page, where you can delete it: https://app.retently.com/queue.

  • If you've activated a Regular Email campaign, then there's a small delay until our system picks up contacts and sends them the survey. In this case, switching the campaign OFF would prevent the surveys from being delivered.

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